Purchasing and service
Clarify configuration, quotation, institutional purchasing and delivery, so your research and procurement teams can work together.
Purchasing workflow
Select a step to see what to clarify in advance.
Describe the experiment, signals, equipment and connections.
Choose relevant products and describe signals, environment, channels and synchronization. Start an inquiry even if the model is undecided.
Describe the experiment, signals, equipment and connections.
Confirm included items, purchasing entity and documents.
Distinguish instruments, software, accessories, shipping and services. Confirm quotation validity, contracting and invoicing, using agreed channels for sensitive documents.
Confirm included items, purchasing entity and documents.
Confirm delivery for the selected model and configuration.
Confirm transport, receipt, installation and acceptance documents. Discuss training or onsite needs in advance.
Confirm delivery for the selected model and configuration.
Read resources and access ongoing help.
Keep equipment and order details. Find guides by product and provide model, version and symptoms for support. Service requests connect to the existing signed-in portal.
Read resources and access ongoing help.
Configuration list
Confirm instruments, sensors, connectors and consumables for your task.
Check licenses, versions, computer environment and equipment connections.
Confirm transport, receipt, installation, training and acceptance documents.
Institutional purchasing
Tell us your contracting, invoicing and supplier-document requirements.
Discuss purchasingReview warranty, repair and return arrangements before purchasing.
Read service policyNext step
Describe your goal and equipment to discuss a suitable combination.